​​Overview of Delivery and Shipping Options at Apomeds

Modified on Wed, 13 Dec 2023 at 05:56 PM

How Can I Track My Shipping?

  • Tracking Your Order: After your order is dispatched, you will receive an email with a tracking link from DHL. This link allows you to monitor the progress of your delivery.
  • Contact Information: It's important to provide a correct shipping address and a valid telephone number to facilitate contact by the courier service if necessary.

Do I Need to Receive the Package in Person?

  • Receiving Your Order: Personal reception of the package is not required. Anyone present at the delivery address can accept the order on your behalf.
  • Shipping Information: If someone else will receive your order, include their name in the shipping information under 'c/o'.

Can My Billing and Shipping Address Differ?

  • Flexible Delivery Locations: Yes, your billing and shipping addresses can differ. We can deliver your order to any preferred location, such as your workplace or a DHL Packstation.

What Does the Package Look Like?

  • Discreet Packaging: All orders are sent in unmarked, neutral packaging with no external indications of the contents, ensuring complete privacy.

For further assistance with your shipping options or any additional inquiries, please contact our customer service team at support@apomeds.com.

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