What Happens If My Order Is Returned Due to Failed Delivery?

Modified on Thu, 14 Dec 2023 at 03:03 PM

In the event that your order is returned to Apomeds due to a failed delivery attempt, we are committed to resolving the issue and ensuring you receive your parcel:

  • Reshipping at No Extra Cost: We understand that delivery issues can occur. If your order is returned to us, we will reship it to you at no additional charge.
  • Contact Customer Service: Please reach out to our customer service team to inform us about the failed delivery and to arrange for the reshipment. You can contact us by phone, live chat, or email at support@apomeds.com. Provide us with any necessary details or updates to your delivery address to ensure successful reshipment.
  • Review and Confirm Delivery Details: We may review the delivery details with you to confirm the accuracy and to prevent future delivery issues.

Our goal is to ensure that your order reaches you safely and promptly, even in cases where the initial delivery attempt was unsuccessful.

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