Return Policy at Apomeds

At Apomeds, we offer a customer-friendly return policy with the following guidelines:

• Return Window: You have a 14-day period from the date of receipt to return your order.
• Condition of Returned Items: For a return to be accepted, the package must be unopened and unused, and it must be in its original packaging and seal. This ensures the safety and integrity of our products.
• Exclusions: Some products, particularly medications such as Wegovy or Saxenda that require uninterrupted cold chain storage, are excluded from returns due to safety concerns.
• Initiating a Return: If you wish to return an item, please contact our customer service team at support@apomeds.com for guidance and support in the return process.

We understand the importance of flexibility for our customers and strive to make our return process as convenient and straightforward as possible. Should you have any questions or require assistance, our customer service team is readily available to assist you.