Can I Get a Return Label?

Modified on Fri, 29 Dec 2023 at 09:23 AM

At Apomeds, we manage returns with careful consideration due to the nature of our products, which are mainly prescription medications:

  • No Return Label Included: We do not provide a return label with our parcels. This reflects the unique nature of prescription medications, where returns are not as common as with regular retail items.
  • How to Initiate a Return: If you have a need to return an item, typically limited to unopened and unused products within a 14-day period, please contact our customer service at We will guide you through the process, ensuring all safety and hygiene standards are met.
  • Customer Support for Returns: Our customer service team is ready to assist you with detailed instructions and support for your return, emphasizing the stringent requirements necessary for returning medicinal products.

We understand the importance of clear and safe return processes for prescription medications and are here to ensure your experience with returns is as smooth and compliant as possible.

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