A one-time password (OTP) is a secure way to log into your Apomeds account. Here’s how you can receive and use an OTP:
- Initiating the Process: Go to the Apomeds homepage and click on the “log in” button.
- Enter Your Registered Email Address: Input the email address that you used to register with Apomeds.
- Receive Your OTP: Upon entering your email, an OTP will be sent to this address. This password is designed for a single use to ensure secure access to your account.
- Validity of the OTP: The OTP is valid for only 10 minutes from the time of issuance. It must be used within this timeframe to log into your account.
- Requesting a New OTP: If the initial OTP expires before you use it, you can request a new one by repeating the login process. Each OTP generated will also have a 10-minute validity period.
- Checking Your Email Promptly: Make sure to check your email inbox, including the spam folder, for the OTP as soon as you request it.
If you encounter any issues receiving or using your OTP, or if you need assistance with the login process, please contact our customer service team. We are here to help via phone, live chat, or email at [email protected].
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