I Tried to Pay via Klarna, and It Is Not Working – What Can I Do?

Modified on Wed, 13 Dec 2023 at 01:53 PM

If you encounter any issues while attempting to pay via Klarna, there are several ways to reach out for support:


  • Klarna Customer Service Hotline: You can contact Klarna directly by calling their customer service hotline at 0221 669 501 10. The hotline is available Monday to Friday from 8:00 to 22:00 and on weekends from 10:00 to 17:00.
  • Online Chat Support: For quicker assistance, Klarna offers a chat service where you can speak to their customer support team. This service is designed to provide fast responses without the need to wait on the phone or for an email reply.
  • Check for Email Communication: Make sure to check your email inbox as well as your spam folder for any payment instructions or communications from Klarna.


We recommend having your order details and any relevant communication from Klarna on hand when you contact their support for a smoother resolution process.

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