My delivery to a Packstation failed and will now be returned to the sender. Why was my order not delivered?

Regarding deliveries to a DHL Packstation, there are several reasons this can fail.

Often it is incorrect data such as a recipient name that does not match the registered postal number, an incorrect postal number, or Packstation, but also postal numbers that are correct but have not yet been activated.

Here we recommend you to contact our customer service as soon as possible.